Frequently Asked Questions

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  • Please cancel visits within 24 hours of the scheduled date and time. If patients do not cancel within this window or are no-shows for their visits, they will be charged a $50 cancellation/no-show fee.

  • We are not in-network with insurance for clinic visits (in-person or telehealth).

    We are able accept insurance for procedures such as an upper endoscopy or colonoscopy.

  • No.

    If you would like to check same day availability, text/call (713) 489-0516 or send an e-mail to drshapiro@thegentlegi.com.

  • There is a doctor on-call at all hours of the day. This should be reserved for emergencies only.

  • Payment can be made with a credit card via Stripe at the time of scheduling appointments.

    We also accept Zelle to drshapiro@thegentlegi.com and if discussed ahead of time will accept personal checks.

  • You can schedule your appointment online via our website or call (713) 489-0516.

FAQ’s

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