Frequently Asked Questions

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  • Please cancel visits within 24 hours of the scheduled date and time. If patients do not cancel within this window or are no-shows for their visits, they will be charged a $50 cancellation/no-show fee.

  • For clinic visits (in-person and telehealth), we do not accept insurance. For procedures (upper endoscopy/esophagogastroduodenoscopy (EGD) and colonoscopy, we do accept insurance.

  • Yes.

  • There is a doctor on-call at all hours of the day. This should be reserved for emergencies only.

  • You can schedule your appointment online via our website, send an appointment request via our website or call (920) 539-1288.

FAQ’s

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